Privacy notice
This notice explains what personal data Toimistotuki Paloniemi processes, why it is processed and what rights you have. The notice was updated on 11 November 2026.
Data controller
Toimistotuki Paloniemi, contact person Sanna Hämäläinen. Email sanna@toimistotuki.fi, phone +358 40 560 8628.
What data we process
We only process the data you give us yourself when you contact us by email or phone:
- your name and company name
- your email address and phone number
- the content of your message, such as the details of a quote request or an assignment
- data needed to manage the customer relationship and invoicing
The website has no contact form, newsletter subscription or user accounts.
Why the data is processed
The data is used to answer enquiries, prepare quotes, deliver the agreed services, invoice and manage the customer relationship. The legal basis is preparing and performing a contract, statutory obligations (such as accounting) and our legitimate interest in answering enquiries.
Cookies and visitor statistics
The website does not use tracking or advertising cookies, and there is no cookie consent banner because none is needed.
Visitor numbers are measured with Cloudflare Web Analytics. It does not set cookies, does not store data on your device, and does not identify individual visitors or follow them from one website to another. We only receive aggregate information such as page views, browser and country.
If you switch between the light and dark theme in the top bar, your choice is stored in your browser as a strictly necessary cookie so that the site remembers it. The cookie is not used for tracking.
Recipients and transfers of data
The website runs on Cloudflare's servers. To deliver the site and keep it secure, Cloudflare processes technical data such as your IP address. Emails pass through our email service provider. These providers may also process data outside the EU and the EEA, in which case the transfers are protected by mechanisms approved by the European Commission, such as standard contractual clauses.
Data is not sold or disclosed to third parties for marketing purposes.
Retention period
Enquiries and customer data are kept for as long as handling the matter or the customer relationship requires. Accounting records are kept for the period required by the Finnish Accounting Act.
Your rights
You have the right to access the data concerning you, to ask for it to be corrected or erased, to restrict or object to the processing, and to have your data transferred to another controller. You can send requests by email to the address above.
If you believe your data is being processed unlawfully, you can lodge a complaint with the Office of the Data Protection Ombudsman in Finland (tietosuoja.fi).